Drain Hero LLC starts by reviewing the symptoms, identifying the most likely access point, and preparing the line for visibility. When needed, we perform a preliminary clearing to remove standing blockage so the camera can capture useful footage rather than a wall of debris.
Next, we guide the camera through the line while monitoring the feed to locate problem areas and note depth, direction, and distance from the entry point. This helps pinpoint where buildup is forming, where roots are entering, or where the pipe may be separated, cracked, or collapsed.
After the inspection, we explain what the camera shows in plain language and provide practical next steps based on the pipe material, the severity of the issue, and your goals. Recommendations may include routine drain cleaning, hydro jetting for heavy buildup, root removal strategies, spot repairs, or replacement options when the pipe is structurally compromised.